Terms and Conditions 

Terms and Conditions (PLEASE READ CAREFULLY)

Please read our Terms and Conditions of Sale before placing an order. If you wish to keep a copy for your records please print out this screen. General these terms and conditions of sale apply to all goods supplied by Carbon Etch. 

An acknowledgement of your order will be sent to you via e-mail when you place your order, you will not receive the Goods until after your payment is taken and we receive confirmation of payment. We may change these terms and conditions of sale in relation to future sales. 

We reserve the right the decline any order for any reason within the time constraints.

Description of the goods

  • The description and price of the goods you order will be as shown on our website at the time you place your order. The goods are subject to availability. And each item will have time constraints and we will inform you as soon as possible.

 

Price of the Goods

  • Every effort is made to ensure that prices shown on our website are accurate at the time you place your order in relation to materials, time constraints and changes.

Delivery

  • We offer free postage and packaging with all our products with in the United Kingdom. It is your responsibility as the customer to give us the most accurate and up to date address specifications. The goods you order will be delivered to the delivery/shipping address given when you place your order. We are not liable if you have provided the wrong delivery details. We will process the order as soon as possible and provided with tracking number. Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered after or during delivery. Failure to notify us may affect any claims that you make thereafter. The goods are at risk from the time of shipping and if destroyed, damaged, defaced or broken the supplier is responsible. But we will painstakingly check all our suppliers so they are reputable.

Payment

  • Payment for the goods can be made by the method shown on our website at the time you place your order. Payment shall be due before the shipping and delivery dates and be received when the order is placed. There will be no shipping until cleared funds are received.

Your right of cancellation

  • Please contact us about cancellations as soon as mistake is recognised. Cancellation will not be taken into consideration if we have started to make the product or ready for shipping. We have put time and effort into making sure your order is made so that will be taken into consideration.

 

Returns

  • Please see returns policy for more information. 

 

Warranty

  • Due to the nature of our products we can offer no warranty. This warranty does not affect your statutory rights as a consumer.

 

Artwork 

  • All drawings, illustrations, products are originals and designed by us. We have the rights to all our products so they cannot be copied, reproduced or communicated to any third party without our prior written consent.

 

Data Protection

  • We are not keeping anyones details on file unless you have signed up for our newsletter or given us confirmed permission to do so. . 

  • No banking or sensitive information is stored by Carbon Etch as we are full GPRD compliant 

 

Our Right of Cancellation

  • If for any reasons beyond our reasonable control, including but not limited to an inability or failure on the part of the suppliers of the goods to supply the goods to us, or funds haven't been received, we may cancel the order at any time before the goods are made and shipped by giving notice to you. We shall promptly repay to you any sums paid by you or on your behalf under or in relation the agreement. We shall not be liable for any other loss or damage whatever arising from such cancellation.